Privacy Policy
Short version: this website does not sell anything, take payment, or ask you to create an account. It collects no personal information about you.
Who we are
HopefulSteps operates hopefulsteps.co.uk and is the data controller for this website.
HopefulSteps is operated as a sole trader in United Kingdom.
Email: hello@hopefulsteps.co.uk
What this website collects
We use Cloudflare Web Analytics to see which pages are visited. It is cookieless: it sets no cookie and no identifier on your device, does not build a profile of you, and cannot track you across other websites. It reports aggregate figures such as page views and referring sites.
We do not currently run any advertising or profiling technology on this website.
What happens when you buy
Purchases are completed on Etsy, not here. When you click through to a listing you leave this site, and from that point Etsy is the data controller and Etsy's privacy policy applies. We never see your payment details. We can see, in aggregate, that people clicked through — not who they were.
What we do not do
We do not sell or share personal data, run a mailing list from this website, or use profiling or automated decision-making.
Your rights
Under UK GDPR you have rights of access, rectification, erasure, restriction, objection and data portability. Because this website holds no information that identifies you, in practice there is usually nothing for us to retrieve or delete — but if you believe we hold something about you, contact us and we will deal with it. For anything relating to an order, contact Etsy, which holds that record.
You may also complain to the Information Commissioner's Office (ico.org.uk).